FAQ — Frequently Asked Questions
Which devices are fully supported (live heart rate)?
Full support means your heart rate shows up live in the trainer's cockpit during a live session. It works with any Bluetooth sensor broadcasting the standard Heart Rate profile (BLE) — an open standard, not a list of one-off integrations. In practice that means chest straps and arm bands.
Known to work: Polar H10 / H9 / Verity Sense, Garmin HRM-Dual / HRM-Pro, Wahoo TICKR, Coospo H808S / HW807, Magene H64 and most BLE arm bands. If the product page says "Bluetooth Smart / BLE heart rate", it will work.
Will my smartwatch or fitness band work?
Smartwatches and bands (Samsung Galaxy Watch, Xiaomi / Mi Band / Amazfit, Huawei, Fitbit and others) are supported indirectly via Health Connect: they sync steps, sleep and resting heart rate, which power your Progress stats and the Readiness score. That data stays on your device — you share with your trainer only what you explicitly approve.
What watches usually can't do: stream live heart rate to the trainer's cockpit — most don't broadcast the BLE Heart Rate standard. Exception: many Garmin watches have a "Broadcast Heart Rate" mode — once enabled, the watch acts like a strap and works live too.
What's the difference between full and indirect support?
Full (BLE strap/sensor): live heart rate in the trainer's cockpit, real-time intensity zones, session summary with heart data (average, peak, time in zones, estimated kcal).
Indirect (watch via Health Connect): steps, sleep, resting heart rate, Readiness score and long-term stats — without live streaming. Every other app feature works exactly the same.
I don't own any sensor — is the app still worth it?
Yes — a sensor is optional. Without one you still get full workout plans with set check-offs, a calendar with weekly streaks, nutrition plans broken down by ingredient, progress photos with a comparison slider, trainer chat and offline mode at the gym. Live sessions with your trainer work too — just without the pulse view.